Our process

How a Roofing Job Works

From first inspection to final walkthrough.

The short answer: If your roof has years left and the damage is in one area, repair it. If shingles are failing across the roof or the same leaks keep returning, a replacement saves money over time. We tell you which one applies, with photos.

The short version

This is how a roofing job should run from first call to final cleanup. Use it as a checklist for any contractor you hire.

A good roofing job follows six steps: inspection, written diagnosis, itemized written quote, signed contract with permits and warranty, work with protection for your property, and final walkthrough with photos and paperwork. Indiana requires a written contract for residential work over $150.

Step 1: Inspection

We look at shingles, flashing, penetrations, gutters and the attic where possible, and we photograph what we find. See roof inspection.

Step 2: Written diagnosis

You get a plain-language summary of what is wrong, what is cosmetic and what is urgent, with photos.

Step 3: Itemized written quote

Repair and replacement options are priced separately where both make sense, with materials, tear-off, decking allowance, flashing, ventilation and cleanup listed. See roof replacement cost.

Step 4: Contract, permits and warranty

The Indiana Home Improvement Contracts Act requires a written contract for residential work over $150. The contract should name the product, scope, price, schedule, permit responsibility and warranty. See roof permits in Indianapolis.

Step 5: The work

Expect property protection, daily cleanup and a clear point of contact. Any change to scope should be a written change order.

Step 6: Final walkthrough

You receive photos, the warranty paperwork and any permit records. Keep them with your insurance and home records.

If a storm caused the damage

Document first and read our hail damage claim guide. Be cautious of storm chasers.

Our process questions

How does a roofing job start?

With an inspection and photos of the roof.

Will I get a written quote?

Yes, itemized, before any work starts.

Is a written contract required?

The Indiana Home Improvement Contracts Act requires one for residential work over $150.

Who handles permits?

It should be named in the contract. Confirm with your local building department.

What if the scope changes?

Any change should be written as a change order with the price.

Do I get a warranty?

Warranty terms should be in your contract. Read what it covers and requires.

Will you clean up?

Cleanup should be part of the contract.

How do I deal with insurance?

Document damage first and read your policy.

How do I verify a roofer?

Check DBNS registration in Indianapolis, insurance and references.

Can I get a second opinion?

Yes, and for large jobs it is reasonable.

Related:

R&R Roofing

Roofing contractor serving Indianapolis, Indiana and the surrounding suburbs.

(317) 555-0142
123 Main Street, Indianapolis, IN 46204
License #RR-2019-4821, fully insured